Questions and Answers

Here you will find answers to popular questions about the service, features, and troubleshooting.

How to register an account on our website?

In what mode does the Global-Ex service work?

How to recover a password?

What should I do if I have lost access to mail?

What is a referral program and how can you earn on it?

How to withdraw referral rewards?

Where can I find a referral link?

How to make an exchange on your site?

How long does it take to process an application?

Where can I see the status of my application?

Why is my application taking so long to process?

Why does my bitcoin transaction take a long time to be confirmed?

I paid for the application, but the money was not credited to my account. What is the reason?